Data Intelligent Operation
The user operation platform provides users with operation tools such as user grouping, data reports, email, app pop-ups, and app banners. At the same time, it strictly adheres to data privacy and security compliance requirements to ensure that user data collection is legal, compliant, and safe and reliable. This helps brand merchants establish a trustworthy image and reputation, better attract and retain users, and increase sales.
Use Cases
Reduce the repetitive workload and improve efficiency
Improve App Ratings
Based on the life cycle and behavior path, invite specified users to give ratings. Thus, improve app ratings and receive more valuable suggestions.
Boost Product & Service Sales
Determine users' purchase intentions based on user attributes and generate personalized recommendation strategies. Also, display and recommend products to target users through banners and splash screens on the app
Optimize Device Pairing
If a user finds a device goes offline or cannot be added, tutorials or customer service entries can be recommended for the specified issue type, helping enhance user experience and reduce the return rate.
Attract Huge Customers
Filter the user segments, integrate with various third-party marketing platforms such as Facebook and Instagram, and thus attract huge customers from public traffic.
Architecture
How to Perform Fine-Grained Operations
Deliver the right message to the right audience at the right time depending on their behavior and labels
Advantages
Multiple User Interaction Methods
Email
Interaction is made possible just by email, a popular way to communicate worldwide. The users do not need to open the app.
App Dialog
A dialog box pops up in response to a certain user action. This is the most common way to reach app users.
App Notification
Notification: Push notifications are sent to users on the app. Users can open the app or navigate to the specified link simply by tapping a push notification.
App Banner
Banners can be placed on the Home or Me page of the app for promotion. With one tap, users can navigate to the specified link.
Splash Screen
A full-screen message forcibly appears on the splash screen. Excessive use of this feature might affect the user experience.
App Review Request
You can invite highly active users to rate your app, which can help improve your app rating.
Cases
Best Practices
Experience
Improve Pairing Success Rate
The negative reviews of pairing have been reduced by 40%
The users' self-service issue resolution rate has reached 80%
Growth
Boost Software Revenues
The number of users that subscribe to the app services has grown by 30%
App service payment has substantially increased by 300%
Cooperation Process
Business inquiries
Specify and briefly describe the desired project.
Initial communication
Discuss a preliminary solution with Tuya's operational experts.
Project kickoff
Sign a contract and validate the solution.
Project delivery
Project delivery, along with training and long-term support.
Contact Tuya Experts to Discuss Your Projects.
Marketing Cooperation
Business Cooperation
Customer Service
Media Inquiry
Got any questions? I'm happy to help!
Got any questions? I'm happy to help!