Business scenarios are a crucial part of strategic planning and business analysis. They describe a specific business situation, usually as a narrative, and are used to help organizations anticipate and plan for the future. The contents of a business scenario typically include:
Scenario Description: This is a detailed narrative of the business situation. It includes the context, the actors involved (which could be people, systems, or organizations), and the interactions between these actors.
Business Objectives: These are the goals that the organization wants to achieve in the scenario. They should be specific, measurable, achievable, relevant, and time-bound (SMART).
Business Processes: These are the steps that the actors take to achieve the business objectives. They can be represented as a flowchart or a sequence of events.
Data Requirements: These are the types of data that the actors need to carry out the business processes. They could include customer data, product data, financial data, etc.
Technology Requirements: These are the technologies that the actors need to carry out the business processes. They could include software applications, hardware devices, network infrastructure, etc.
Constraints and Assumptions: These are the limitations and suppositions that are made in the scenario. Constraints could include budget limitations, regulatory requirements, etc. Assumptions could include market conditions, customer behavior, etc.
Risks and Opportunities: These are the potential challenges and benefits that could arise from the scenario. Risks could include competitive threats, technological disruptions, etc. Opportunities could include new markets, cost savings, etc.
By defining these elements, a business scenario can provide a comprehensive view of a business situation, helping organizations to make informed decisions and plan for the future.